Events and Special Offers

BLACK FRIDAY AND CYBER MONDAY

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General

When will Black Friday and Cyber Monday take place at Sports Rousseau, Hockey Experts and L'Entrepôt du Hockey?

At Sports Experts and Atmosphere, Black Friday and Cyber Monday Deals will take place from Friday, November 29 to Monday, December 2, 2024.

  • In store: Black Friday Deals start on Friday, November 29 and end on Sunday, December 1 (verify your store opening and closing hours here).
  • Online: It will be possible to store the Black Friday Deals from 9 p.m. on Thursday, November 28 to 4:59 p.m. on Sunday, December 1. Cyber Monday runs from Sunday, December 1, 5 p.m. to Monday, December 2, 11:59 p.m.

Can I return or exchange an item in store during Black Friday and Cyber Monday deals?

Due to traffic in our stores during these sale days, no return or exchange will be accepted in store between November 29 to December 2, 2024.

Are the Black Friday and Cyber Monday deals the same in store and online?

Yes, all Sports Experts and Atmosphere stores in Quebec offer the same deals as online.

You can check the availability of items in stores by clicking on “See store availability” on each product page.

We recommend you communicate with our customer service if needed. One of our team members will be able to assist you.

Will all the brands and/or products be on sale on Black Friday and Cyber Monday?

Although we offer a vast selection of items on sale during Black Friday and Cyber Monday, some suppliers prefer to exclude their brand or products from this promotion.

Will all Sports Experts and Atmosphere stores in Quebec offer discounts during Black Friday and Cyber Monday?

Yes, all Sports Experts and Atmosphere stores in Quebec will have a variety of items on sale as part of the Black Friday and Cyber Monday promotion.

Will the Sports Experts and Atmosphere gift card be accepted during Black Friday and Cyber Monday?

Yes, the Sports Experts gift card will be accepted as a payment option during Black Friday and Cyber Monday. It is possible to combine a gift card with another form of payment.

If you wish to pay an online order with a gift card, please note that during payment, our website can accept up to two gift cards per transaction only.

For additional information, please refer to the Terms and conditions of our gift cards.

How do I know if I will receive my order in time for Christmas?

Due to the high volume of orders during this time of year, potential delays may occur. You can track the progress of your order by clicking on the tracking link in the shipping notification email.

Please note that tracking information is updated on the carrier's website as soon as it becomes available.

We thank you in advance for your understanding and patience. We are doing everything we can to send your order as quickly as possible.


Online shopping

What can I do if an item is out of stock online but is available in store?

It is possible that certain items can be available for sale in store, even though there is no remaining online inventory. You can check the availability of the product you want to buy by clicking on the “See Store Availability” button on the product page. You will then be directed to a section where you will have to enter the city, address or postal code where you are located. A list of stores will be displayed based on proximity to indicate where the item is available.

Important: The stores’ inventory is updated every hour on the website. Therefore, there can be discrepancies in the inventory during store opening hours.

Can I contact the stores to confirm the availability of an item?

Please note that during important promotional event such as Black Friday and Cyber Monday, it can be difficult to reach the representatives in store to confirm if an item is in stock or to place a layaway. The employees will be busy helping in-store customers thus it is preferable to visit the store or to order online.

In-store shopping

How can I find the nearest store?

You can visit the “Find a Store” page to be directed to the Sports Experts and Atmosphere store closest to your home.

Get in touch with our Customer Service

Do you still have other questions? Check out the different options available to contact our customer service team.

Contact us